Safety starts with preparation
Many hazards can be reduced through simple habits: working smoke and carbon monoxide detectors, clear evacuation routes, caution with electrical devices and quick reaction to warning signs.
How to report an incident to the emergency number
Call 112 when life, health, human safety, property or the environment is at risk. Speak calmly, answer the operator's questions and do not hang up first.
- give the exact location: town, street, building number or a characteristic landmark
- say what happened: fire, accident, collapse, smoke, leak, fallen tree
- state how many people are injured or endangered
- say whether there are additional hazards, such as fire, smoke, gas, electricity or dangerous substances
- give your name and phone number and wait for further instructions
Fire in a building
Evacuate immediately, warn others, do not use the lift and do not return for personal belongings.
Road accident or traffic incident
Take care of your own safety, place a warning triangle, put on a reflective vest and assess the situation. If anyone is injured, call 112 and provide first aid within your abilities.
Storms, wind and flooding
- secure loose objects on your property and balcony
- do not park vehicles under trees
- avoid open spaces during a storm
- do not enter flooded basements if there is a risk of electric shock
- follow weather reports and local warnings
Alarm from monitoring or detector
Do not ignore alarms from smoke detectors, carbon monoxide detectors or fire monitoring systems. If an alarm activates, check the situation carefully, ventilate the room, leave the dangerous area and call for help if there is a suspicion of fire or poisoning.
Emergency numbers
- 112 - emergency number
- 998 - fire brigade
- 999 - medical rescue
- 997 - police